Refund and Cancellation Policy
Returns and exchanges
We do not accept returns or exchanges, including for size, colour or change of mind. Please check the size chart and product details before ordering.
Wrong or damaged item
If you receive a wrong or damaged item, contact us within 48 hours of delivery with an unboxing video and photos of the item and the package. After checking, we will send a replacement or give a full refund.
Order cancellation
You can cancel an order before it is dispatched by contacting us by phone, WhatsApp or email. You will receive a full refund. Orders cannot be cancelled after dispatch.
Refund method and time
Approved refunds are sent to the original payment method within 5 to 7 working days. Your bank may take a few more days to show the amount.
Colour note
Actual colours may look slightly different from the photos because of screen settings and lighting. This is not treated as a defect.
Contact
Phone / WhatsApp: +91 99300 66152
Email: mail@grandpowerimpex.in